711login Privacy Policy – Malaysia Personal Data Protection

This Privacy Policy is issued by 711login ("we", "us") and applies to all individuals who use the website, mobile app, and all services provided through the 711login platform ("Platform"). This document transparently explains how we manage your personal data from the moment you first visit our site through to after you cease to be a member.

711login operates fully within Malaysia's legal framework, specifically the Personal Data Protection Act 2010 (PDPA). We also adhere to guidelines issued by the Personal Data Protection Commissioner of Malaysia. By using the 711login Platform, you consent to the collection and use of data as described in this document.

711login collects various types of data depending on how you interact with our Platform. We consistently apply the principle of data minimisation – collecting only what is strictly necessary.

711login does not collect sensitive data such as health information or religious background. Biometric data is also not collected for verification purposes — we rely on standard document-based KYC processes.

Personal data collected from 711login members is used solely for legitimate, disclosed purposes. The following are the primary purposes for which your data is used:

• Account Management: To create, maintain, and secure your 711login account, including identity verification and login security.
• Transaction Processing: To process deposits and withdrawals in Malaysian Ringgit (MYR) via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), and other Malaysian payment methods.
• Legal Compliance: To fulfil legal obligations including anti-money laundering (AML) compliance, Know Your Customer (KYC) requirements, and reporting mandated by Malaysian authorities.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, or any misuse of the 711login Platform.
• Customer Support: To respond to your enquiries and resolve any issues related to your account or gaming experience.
• Responsible Gaming: To monitor gaming patterns and take proactive action where signs of problem gambling are identified, in line with 711login's commitment to responsible gaming.
• Personalisation & Marketing: To send you promotions, bonus offers, and relevant information based on your interests – including promotions related to EPL football, Malaysia Super League, slots, lottery, and e-sports. You may withdraw this consent at any time.

711login does not sell or rent your personal data. However, in certain circumstances, we may need to share your information with selected third parties for operational purposes:

• Payment Service Providers: Providers such as Touch 'n Go, DuitNow, GrabPay, and Malaysian banks that process your financial transactions. They receive only the minimum data necessary for payment processing purposes.
• Gaming Service Providers: Game software providers whose gaming platforms are used on 711login. Data is shared on a limited basis for technical purposes only.
• Auditors & Compliance: Independent auditing bodies that verify our security compliance and game RNG.
• Malaysian Authorities: Where required by law, court order, or direction from a lawful authority in Malaysia.

All third parties with whom we share data are bound by strict data protection agreements and are required to maintain security standards equivalent to those of 711login.

711login uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device when you visit our website.

You may manage or delete cookies through your web browser settings at any time. However, deleting essential cookies may affect the functionality of the 711login Platform.

Your personal data is primarily stored and processed on servers located within Malaysia. Where data needs to be transferred outside Malaysia – for example, to international gaming service providers – 711login ensures such transfers are protected by:

• Data transfer agreements compliant with Malaysia's PDPA standards.
• An adequate assessment of data protection standards in the recipient country.
• Appropriate technical and organisational measures to safeguard data during transfer.

711login does not transfer data to countries lacking adequate data protection frameworks without appropriate additional safeguards in place.

The security of your personal data is 711login's highest technical and organisational priority. We implement multiple layers of protection to keep your data safe:

• Data Encryption: All data in transit is protected with TLS 1.3 and 256-bit SSL. Stored data is also encrypted using the latest industry-standard algorithms.
• Access Control: Access to members' personal data is restricted to staff who genuinely require it to perform their duties, in accordance with the principle of least privilege.
• Continuous Monitoring: A 24/7 security monitoring system oversees all activity on the 711login platform to detect any anomalies or intrusion attempts.
• Periodic Audits: Independent security audits are conducted on a regular basis to identify and address any vulnerabilities in our systems.
• Data Backup: Data is automatically and regularly backed up to secure data centres to ensure continuity of service.

Under Malaysia's PDPA, you as a data subject have the following rights, which you may exercise at any time by contacting 711login:

To submit any request relating to your data rights, please contact the 711login data protection team by email at support@711login.click by clearly stating your request. We will process your request within 21 business days.

711login does not retain your personal data for longer than is necessary for the stated purpose or as required by law:

Once the retention period has lapsed, data is securely deleted or anonymised using methods that prevent re-identification.

The 711login Platform is restricted to individuals aged 18 and above. We do not knowingly collect or process the personal data of children under 18. Should we discover that a child's data has been collected inadvertently, we will promptly delete that data and close the associated account.

If you believe a child has registered on 711login without authorisation, please contact us immediately at support@711login.click and we will take immediate action.

711login reserves the right to update or amend this Privacy Policy from time to time to reflect changes in legislation, industry best practices, or how we handle data. You will be notified of any material amendments via:

• An email notification will be sent to your registered address.
• In-platform notifications on 711login when you log in.
• Updating the "last updated" date at the top of this document.

Your continued use of the 711login Platform after any amendments take effect will be considered your acceptance of the updated terms. We recommend reviewing this page from time to time.

For any enquiries, concerns, or requests relating to this Privacy Policy or your personal data at 711login, please contact our Data Protection Officer (DPO) through the following channels:

We are committed to responding to all privacy-related enquiries within 3 business days. For more complex issues requiring investigation, we will provide regular updates until the matter is resolved.